Official Pedro88 Documents

Pedro88 Privacy Policy — Data Protection Malaysian Member Privacy

Pedro88 takes seriously our responsibility to protect every member's personal information. This page transparently explains how we collect, use, store, and safeguard your data — all in accordance with data protection best practices applicable in Malaysia.

Updated: June 2026 Applicable to all Pedro88 members Language: Malay (ms-MY)
Pedro88 Privacy Policy
Latest version — June 2026
Types of Data Collected
Purpose of Data Use
Data Storage & Security
Data Sharing with Third Parties
Your Rights as a Data Subject
Use of Cookies

Our Commitment

Pedro88's Six Commitments to Protecting Your Privacy

Privacy is more than a legal obligation at Pedro88 — it is the foundation of the trust we build with every member. This is our commitment to you.

Preferences

256-bit SSL Encryption for All Data

All personal information and financial transactions transmitted through the Pedro88 platform are protected by 256-bit SSL encryption — the same security technology used by Malaysia's major banks such as Maybank and CIMB. This means your data cannot be read by any third party while in transit between your device and Pedro88's servers.

Your Control

You Have Full Control Over Your Data

Pedro88 believes your personal data belongs to you. You have the right to access, correct, or request the deletion of your personal data at any time. Data-related requests can be submitted to the Pedro88 support team by email at support@pedro88.online and will be processed within 14 business days.

Transparent

Full Transparency on Data Usage

Pedro88 is transparent about what we do with your data. This Privacy Policy details every purpose for data collection, retention periods, and the circumstances under which your data may be shared. We never sell members' personal data to advertisers or third parties for marketing purposes.

Minimum

We Only Collect the Data We Need

Pedro88 follows a data minimisation principle — we only collect information that is genuinely necessary for platform operations, legal compliance, and delivering our services to you. We do not collect irrelevant or excessive data purely for statistical purposes.

Secure

Secure & Controlled Data Storage

Pedro88 members' personal data is stored on protected servers with strict access controls. Only authorised Pedro88 staff may access member data, and solely for legitimate purposes related to platform operations. All access to sensitive data is logged and audited on a regular basis.

Compliant

Compliance with Data Protection Best Practices

Pedro88 operates in accordance with internationally recognised data protection best practices. We continually review and update our privacy policy to ensure it reflects the latest industry developments and provides the strongest possible protection for our members' personal data.

Contents
Important — Please Read This Privacy Policy Carefully

This Privacy Policy explains how Pedro88 collects, uses, discloses, and protects your personal information when you use our platform. By registering a Pedro88 account or using any of our services, you agree to the practices described in this Privacy Policy. This Policy should be read together with Terms & Conditions Pedro88.

1. Introduction

Pedro88 is an online entertainment platform offering casino games and Sports Betting to users in Malaysia. We understand that when you register and use our platform, you are trusting us with your personal information — and we take that trust very seriously.

This Privacy Policy is designed to give you a clear and comprehensive understanding of how we handle your personal data — from the moment you first visit the Pedro88 website through to every transaction you make on our platform. We believe transparency is the foundation of a healthy relationship between a platform and its users.

Pedro88 is the data controller for all personal information collected through this platform. This means we determine the purpose and manner in which your personal data is processed. If you have any questions about this Privacy Policy, please contact us at support@pedro88.online.

2. Types of Personal Data We Collect

Pedro88 collects various types of personal information depending on how you interact with our platform. In general, the data we collect includes:

Account Registration Data:

  • Full name as stated in your official identity document.
  • Identity card number (MyKad) or passport number for age and identity verification purposes.
  • Date of birth to verify that you meet the minimum age requirement of 18 years.
  • Email address and mobile phone number for account communications.
  • Account password (stored in encrypted form — we never store passwords in plain text).

Financial Data:

  • E-wallet account details used for deposits and withdrawals (Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay).
  • Bank account details used for withdrawals via FPX (account number, bank name).
  • A complete record of all deposit and withdrawal transactions, including date, time, amount in Malaysian Ringgit (RM), and payment method.

Platform Usage Data:

  • Gaming and betting records, including game types played, bet amounts, and outcomes.
  • Login and logout records, including date, time, and IP address.
  • Device data includes device type, operating system, web browser, and screen size.
  • Cookie data and tracking technologies as further described in Section 7.

Note: Pedro88 does not directly collect credit or debit card information. All financial transactions are processed through third-party payment gateways that comply with industry security standards. Pedro88 only receives transaction confirmation details — not your full card information.

3. Purposes for Which Your Personal Data Is Used

Pedro88 uses the personal data collected for the following purposes:

  • Account Management: Creating and managing your member account, including identity and age verification, password recovery, and general account administration.
  • Transaction Processing: Processing deposits in Malaysian Ringgit (RM) via local Malaysian payment methods such as Touch 'n Go eWallet, GrabPay, DuitNow, and FPX, as well as processing winning withdrawals to your e-wallet or bank account.
  • Service Provision: Enabling you to access and use all features of the Pedro88 platform, including casino games, Sports Betting, bonuses, and promotions.
  • Communications: Sending you important account-related notifications, including transaction confirmations, security alerts, and policy updates.
  • Customer Support: Providing assistance and responding to your enquiries through the Pedro88 support team in Malay.
  • Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, and platform abuse.
  • Legal Compliance: Comply with legal obligations applicable to Pedro88's operations.
  • Platform Improvements: Analysing aggregated and anonymised usage patterns to improve the performance, design, and features of the Pedro88 platform.
  • Responsible Gaming: Monitor betting patterns to identify members who may need Responsible Gaming support and activate relevant self-management tools.

4. Legal Basis for Processing Personal Data

Pedro88 processes your personal data on the following lawful bases:

  • Contract Performance: Processing required to fulfil the service contract between you and Pedro88 — including account management and financial transaction processing.
  • Legal Obligation: Processing required to comply with applicable legal obligations, including identity verification and anti-money laundering requirements.
  • Legitimate Interest: Processing carried out in Pedro88's legitimate interests — such as fraud prevention, platform security, and service improvement — provided it does not override your fundamental rights and freedoms.
  • Consent: For optional marketing communications such as promotional notifications and bonus offers, Pedro88 will request your explicit consent, and you may withdraw that consent at any time.

5. Data Sharing with Third Parties

Pedro88 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. However, in certain limited circumstances, Pedro88 may share your personal data with the following parties:

  • Payment Providers: Payment gateways that process your deposit and withdrawal transactions, such as DuitNow, FPX, and local Malaysian e-wallet providers. They receive only the data necessary to process the relevant transaction.
  • Game Software Providers: Casino game and Sports Betting providers that operate games on the Pedro88 platform. Data shared is limited to the technical information required to run your gaming session.
  • Technical Service Providers: Companies that provide technical infrastructure, hosting, and cybersecurity services to Pedro88. All such providers are bound by strict confidentiality agreements.
  • Competent Authority: Pedro88 may be required by law to disclose certain personal data to law enforcement authorities or relevant regulatory bodies when lawfully directed to do so.

Pedro88's Guarantee: All third parties with whom we share your data maintain adequate privacy and security controls, and they are only permitted to process your data for the purposes we specify. Pedro88 does not share your betting records or financial information with any external party unless required by law.

6. Data Storage & Security

Pedro88 implements robust technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or accidental destruction.

Technical Security Measures:

  • 256-bit SSL encryption for all data transmitted between your device and Pedro88's servers.
  • Member passwords are stored using a secure one-way hashing function — Pedro88 does not have access to your original password.
  • Firewalls and intrusion detection systems that monitor network traffic around the clock.
  • Access to sensitive data is restricted to authorised personnel only and monitored through audit logs.
  • Security assessments and penetration testing are conducted on a regular basis to identify and address any vulnerabilities.

Data Retention Period:

  • Active member account data: Retained for as long as your account remains active on Pedro88.
  • Closed account data: Retained for a minimum of 5 years after account closure for legal compliance and dispute resolution purposes.
  • Financial transaction data: Retained for a minimum of 7 years in accordance with financial compliance requirements.
  • Access and security logs: Retained for 12 months.

In the Event of a Data Breach: In the event of a data breach that compromises the security of your personal data, Pedro88 will notify affected members within a reasonable timeframe and take immediate steps to address and contain the breach.

7. Cookies & Tracking Technologies

The Pedro88 platform uses cookies and similar technologies to enhance user experience, analyze platform usage, and ensure account security. The types of cookies we use include:

  • Essential Cookies: Required for core platform functions such as login session management, saving your preferences, and security. These cookies cannot be disabled without affecting platform functionality.
  • Performance Cookies: Collects information on how you use the Pedro88 platform — pages visited, time spent, and errors encountered. This data is used in aggregate form to improve platform performance.
  • Functional Cookies: Saves your preferences such as selected language, display size, and other personal settings so you don't have to reconfigure them each time you visit.

You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of the Pedro88 platform. Pedro88 does not use third-party cookies for advertising purposes.

8. Your Rights as a Data Subject

As a Pedro88 member, you have the following rights regarding your personal data:

  • Right of Access: You have the right to obtain a copy of the personal data we hold about you.
  • Right to Rectification: You have the right to request the correction of any personal data that is inaccurate or incomplete.
  • Right to Erasure: You have the right to request the deletion of your personal data under certain circumstances — subject to data retention obligations required by law.
  • Right to Restrict Processing: You have the right to request that Pedro88 restrict the processing of your personal data under certain circumstances.
  • Right to Object: You have the right to object to the processing of your personal data for specific purposes, such as marketing communications.
  • Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of any processing carried out prior to the withdrawal.

To exercise any of the rights above, please contact the Pedro88 support team at support@pedro88.online, specifying the right you wish to exercise and the details required to verify your identity. Pedro88 will respond within 14 business days from the date your request is received.

Important Note: Some data deletion requests may not be fully fulfilled where Pedro88 has a legal obligation to retain that data — for example, financial transaction records required for compliance purposes. In such cases, Pedro88 will explain the reasons to you.

9. Child Safety

The Pedro88 platform is intended exclusively for individuals aged 18 and above. Pedro88 does not knowingly collect, store, or process personal data from anyone under the age of 18.

Should Pedro88 discover that personal data has been inadvertently collected from someone under the age of 18, we will take immediate steps to delete that data and close the relevant account. If you believe we may have collected data from someone under 18, please contact us at support@pedro88.online without delay.

10. Links to Other Websites

The Pedro88 platform may contain links to external websites. Please note, however, that Pedro88's Privacy Policy applies solely to the Pedro88 platform and does not cover any third-party websites or services you may access through links on our platform.

Pedro88 is not responsible for the privacy practices or content of third-party websites. We recommend reading the privacy policy of any third-party site you visit, including payment providers and gaming software providers that supply services to Pedro88.

11. Amendments to the Privacy Policy

Pedro88 reserves the right to update or amend this Privacy Policy at any time. Members will be notified of any significant changes via their registered email address or through a prominent notice on the Pedro88 platform before the changes take effect.

The date this Privacy Policy was last updated is stated at the top of this page. It is your responsibility to review this page periodically. Your continued use of the Pedro88 platform after any amendments are published will be considered your acceptance of the revised policy.

12. Contact Us for Privacy Enquiries

If you have any questions, concerns, or complaints regarding Pedro88's Privacy Policy or how we handle your personal data, please contact us:

  • Email: support@pedro88.online
  • Live Chat: Available 24/7 via the Pedro88 platform
  • Response Time: Privacy-related enquiries will be responded to within 14 business days

The Pedro88 support team is always on hand to assist you. We take all privacy concerns seriously and ensure that every enquiry is handled thoroughly and within a reasonable timeframe.

How Your Data Is Handled

Your Personal Data Journey at Pedro88

From the moment you register to every transaction you make — here is a brief overview of how your data is handled securely at Pedro88.

Step 01
Data Collection During Registration

You provide basic details such as your name, email address, phone number, and date of birth. Pedro88 uses this information to create your account and verify that you meet the minimum age requirement of 18 years.

Step 02
Identity Verification (KYC)

To process your first withdrawal, Pedro88 may require a copy of your MyKad or a valid identity document. This is standard industry procedure to prevent fraud and ensure legal compliance.

Step 03
Financial Transaction Processing

When you make a deposit via TNG, DuitNow, or FPX — or withdraw to your Malaysian e-wallet — your transaction details are securely processed through an approved payment gateway and logged for your records.

Step 04
Activity Monitoring & Security

Pedro88 continuously monitors account activity to detect any unauthorised access or suspicious patterns. This is to protect both you and the integrity of the Pedro88 platform.

Step 05
Secure Data Storage

All your data is stored on protected servers with encryption and strict access controls. Only authorised staff can access your data, and all access is logged for audit purposes.

Step 06
Your Right to Access & Control

You may contact Pedro88 at any time to access, correct, or request the deletion of your data. Requests will be processed within 14 business days via support@pedro88.online.

Pedro88 Member Rights

Summary of Your Privacy Rights at Pedro88

The table below summarises your privacy rights as a Pedro88 member and how to exercise them.

Your Rights Brief Description How to Use It Status
Data Access Obtain a copy of the personal data Pedro88 holds about you Email support@pedro88.online Available
Data Correction Correct personal data that is inaccurate or out of date Via account settings or support Available
Data Deletion Request the deletion of your personal data Email support@pedro88.online Terms and conditions apply
Restriction of Processing Restrict how Pedro88 processes your data Email support@pedro88.online Available
Marketing Objection Opt out of promotional communications Unsubscribe via email or support Available
Withdraw Consent Withdraw consent for certain types of processing Email support@pedro88.online Available
Privacy Complaint Submit a complaint regarding the handling of your data Email support@pedro88.online Available

All privacy-related requests will be processed within 14 business days. For enquiries, contact support@pedro88.online.

This Privacy Policy Should Be Read Together with Pedro88's Terms & Conditions

This Privacy Policy should be read together with Terms & Conditions Pedro88, which governs the entire contractual relationship between you and Pedro88. Together, these two documents form the complete agreement regarding your rights and responsibilities as a Pedro88 member. You are also encouraged to read the Responsible Gambling us to learn about the self-management tools available. Any questions regarding data privacy can be directed to the Pedro88 support team at support@pedro88.online at any time.

Join Pedro88 with Confidence

Register with Pedro88 — A Platform That Protects Your Privacy & Data

Pedro88 offers more than 500 casino games and 30+ sports categories with 24/7 support in Malay — and we also guarantee the security and privacy of your personal data at all times. Register today with confidence.

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* Subject to Terms & Conditions. Available to users aged 18 and above only. Pedro88 promotes responsible gaming.

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